Terms of service
Terms of Service
Welcome
Welcome to ARA Candle Co.
By accessing our website or placing an order, you agree to these Terms of Service. Please read them carefully before making a purchase.
Products
Every ARA candle is hand-poured in small batches using natural soy wax and carefully selected fragrance oils.
As each candle is handmade, slight variations in appearance, colour or finish may occur. These natural variations are part of the character of our products and do not affect their quality.
Pricing
All prices are displayed in Pounds Sterling (£) and include VAT where applicable.
We reserve the right to change prices at any time without prior notice.
Orders
Once an order has been placed, you'll receive an email confirming we've received it.
We reserve the right to cancel or refuse any order where necessary. Should this occur, you'll receive a full refund.
Shipping
Delivery estimates are provided in good faith but cannot be guaranteed.
Please refer to our Shipping Policy for full details.
Returns & Refunds
Please see our Refund & Returns Policy for information regarding cancellations, returns and refunds.
Intellectual Property
All content on this website, including photographs, branding, logos, product names, artwork and written content, is the property of ARA Candle Co. and may not be copied, reproduced or used without prior written permission.
Candle Safety
Customers should always follow the care instructions provided with each candle.
Never leave a burning candle unattended.
Keep candles away from children, pets and flammable materials.
Failure to follow candle safety guidance is the responsibility of the user.
Limitation of Liability
To the fullest extent permitted by law, ARA Candle Co. shall not be liable for any indirect or consequential loss arising from the use of our products or website.
Nothing in these Terms affects your statutory rights under UK consumer law.
Contact
If you have any questions regarding these Terms, please contact us at: